We heard a lot! Over 5,200 people provided input and ideas that are helping to shape the future of our library system. Thank you!
To see a high-level summary of what we heard from the community, take a minute to read through our “What We Heard” infographic, which provides a graphic visualization of our feedback results. A printable version of the infographic is also available.
The questions we asked fell into four key themes: Collections for All Ages, Space & Service Delivery, Programs for all Ages, and Social & Community Role of the Library.
We asked you to tell us which collections are priorities for funding allocation, and the print book collection is by far the most important collection. Not surprisingly, though books are still number one, eBooks, movies, music and online information are also important collections you want us to continue to support. This information will help shape our collection development goals moving forward and ensure that the library remains a place of literacy and lifelong learning.
We asked you to tell us about our physical spaces and the services we deliver. You told us you wanted increased hours of operation including longer daily hours and libraries that are open additional days of the week. Within our libraries you value the services provided by expert staff, the changes we are making to our online catalogue, the leisure and study space, the quiet spaces and areas of reflection, outdoor space, and collaborative learning spaces that make our libraries vital hubs of community connections.
When asked about Programs for All Ages you told us we should focus first on children and families as building blocks of a strong community. However, almost as important was the need for continued lifelong learning for adults and seniors; and as technology continues to change, you want us to continue to offer more workshops on the use of computers and other technologies so that our libraries remain a centre of information access.
Finally, we asked you to tell us what the library should focus on for community and social priorities. You told us that creating welcoming and accessible environments for lifelong learning and early literacy was a high priority.
Using this feedback, we are now working on our new Strategic Plan’s goals and priorities. We’ll share that work with you in the new year.
Manager of Library Services